Vacancy details

Job title: Part Time Baker (Evening Shifts)
Job ref: 515040

Due to our continued success and exciting plans for expansion, we are currently recruiting for a Part Time Baker within our milk&more business to work 30 hours a week (evening shifts), 6 out of 7 days. 

The Baker will report directly to their Operations Manager and will be directly responsible for service levels, sales and operational issues within their Fulfilment Centre. 

Key Responsibilities

Customer Service

• To ensure, at all times, that service levels in the Centre are maintained in line with customer requirements, deal promptly and effectively with customer complaints in accordance with company procedures.

• To manage product stock levels to ensure maximum availability at all times with the lowest possible cost.

• To ensure that all Delivery Drivers receive what they require for their deliveries in a timely manner.

• To ensure that all products are cooked within the guidelines set and quality is maintained at all times.

• To ensure that products are packed and labelled accurately in accordance with all MQS standards.


• To identify local opportunities to improve business performance and promote milk&more at every opportunity

• To support the Culture change programme.

• To ensure all Centre processes work effectively and efficiently

• Encourage Delivery Drivers to distribute promotional literature.

• Participate in all promotional activity regarding the Bakery or its products.

Bakery Management

• To ensure that the Bakery is kept clean and hygienic at all times with special attention after each baking session.

• To adhere, action and complete to the cleaning schedule daily without exception.

• To ensure that all Mandatory Quality Standards and Health and Safety measures are put in place and adhered too.

• To ensure that the weights and measures legislation is adhered too and recorded on a daily basis.

• To ensure that the Freezer is clean and tidy with the correct stock holding.

• Order Bakery products to ensure fulfilment of requirements (includes cleaning and sundries supplies).

• To ensure that all products are cooked thoroughly and presented within guidelines.

• To ensure that all products are packed and labelled correctly and orders are made up accurately for the Delivery rounds.


• Move the Bakery from the current turnover of 470 units per week to 800 units per week

• Support Operations manager to ensure all agreed KPIs are achieved

Skills Knowledge and Experience

• The job holder should ideally have experience in a commercial kitchen or bakery

• A proven track record in organisational skills.

• Able to communicate clearly and motivate Centre employees

• Demonstrate a passion and proven track record to deliver excellent customer service.

• Ability to adapt to changing circumstances and work in a time critical environment.

• The jobholder should ideally have a Food Hygiene Qualification.

Personal Qualities

• Outgoing personality, ability to engage with colleagues at all levels and understand individuals needs and capabilities.

• Passion for the business and its future. 

• Understands the link between customer service and the impact of the external environment.

• Achieves team buy in by a compelling communication style.

• Drives own personal development.

• Determines what is critical to deliver and prioritises accordingly.

• Is decisive and has the ability to make decisions to meet business demands.

• Must be available to work evenings.

The Process

If you have the skills and experience in the above areas and would like to be considered for this role please apply at

Town/city: Poole
Country: United Kingdom
Job type: Permanent
Hours: Part-Time
Salary: £20,500 Pro Rata
Application deadline: 8 February 2019
Start date: ASAP

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